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Privacy Policy

Privacy Policy

How we collect, use, and protect your information.

1. Information We Collect

We collect information you provide directly to us when you register for the forum, subscribe to our newsletter, or contact us. This may include your name, email address, phone number, company name, and payment information.

2. How We Use Your Information

We use the information we collect to:

  • Process your registration and manage your attendance.
  • Send you important updates about the event schedule, speakers, and venue.
  • Respond to your inquiries and support requests.
  • Improve our services and event planning for future forums.

3. Information Sharing & Payment Partners

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers, including payment gateway partners (such as Toyyibpay), acquiring banks, and financial institutions, strictly where necessary to process ticket payments, verify credit card transactions, resolve billing inquiries, and prevent fraudulent activity. All such payment partners are obligated to maintain the confidentiality and security of your data.

4. Personal Data Protection Act (PDPA) Compliance

Your personal data is collected, stored, processed, and managed in strict compliance with the Personal Data Protection Act 2010 (PDPA) of Malaysia. We take appropriate technical and organizational measures to safeguard your personal data against unauthorized access, disclosure, alteration, or destruction.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

7. Contact Us

If you have any questions or data protection requests regarding this Privacy Policy, please contact us at office@sg4.com.my or by phone at +60 13-500 9697.