Terms of Service
Rules and guidelines for using our services.
1. Acceptance of Terms
By accessing or using the SG4 Business & Economic Forum website and registering for the event, you agree to comply with and be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
2. Registration and Ticketing
All registrations are subject to availability and approval by the SG4 Secretariat. We reserve the right to refuse registration or admission to any individual or organization at our sole discretion. Tickets are non-transferable unless explicit written consent is provided by the organizers.
3. Cancellations and Refunds
Cancellations must be requested in writing to the SG4 Secretariat. All refunds, processing timelines, and cancellation conditions are subject to our dedicated Cancellation & Refund Policy.
4. Event Changes
The SG4 Secretariat reserves the right to modify the event programme, schedule, or lineup of speakers without prior notice. In the unlikely event of event cancellation, liability is strictly limited to the refund of the registration fee in accordance with our refund policy.
5. Intellectual Property
All content, materials, and branding related to the SG4 Business & Economic Forum are the intellectual property of SG4 Group Sdn. Bhd. or its respective owners. Unauthorized recording, broadcasting, or reproduction of event materials is strictly prohibited.
6. Governing Law & Jurisdiction
These Terms of Service, your use of our website, and any agreement or transaction formed with SG4 Group Sdn. Bhd. shall be governed by, construed, and enforced in accordance with the laws of Malaysia. You irrevocably submit to the exclusive jurisdiction of the courts of Malaysia.
7. Dispute Resolution & Complaints Handling
If you have any complaint, dispute, or inquiry regarding event registration, ticket purchases, or payment transactions, please contact the SG4 Secretariat via email at office@sg4.com.my or by telephone at +60 13-500 9697. The Secretariat will acknowledge complaints within two (2) business days and attempt to resolve disputes amicably within fourteen (14) business days. In the event an amicable resolution cannot be reached, the dispute shall be resolved pursuant to the governing laws of Malaysia.
8. Contact Information
For any questions or concerns regarding these Terms of Service, please contact SG4 Group Sdn. Bhd. at office@sg4.com.my or +60 13-500 9697.